From Order to Delivery
From the moment you place an order, our team follows a clear, hands-on process—confirmation, inspection, photo verification, premium packing, and end-to-end support—so your fixture arrives safely and exactly as expected.
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Order Placed & Dedicated Contact
After you place an order, we assign a dedicated one-on-one support specialist to follow up and guide the next steps.1 -
Order Details Confirmation
We confirm key details—model, size, finish, quantity, accessories, and shipping information—so everything is accurate before we proceed.2 -
Preparation & Quality Inspection
Once confirmed, we begin preparation and perform a thorough quality check to ensure structure, finish, parts, and overall condition meet our standards.3 -
Photo Verification (Second Check)
We take real photos after inspection for a second confirmation, helping you review key details before the item is packed and shipped.4 -
Premium Packing & Dispatch
We pack using high-grade materials and professional protective methods—layered cushioning and reinforced boxing—to maximize safety during transit.5 -
Delivery Support & Aftercare
After delivery, we provide responsive online support for installation guidance, questions, and any aftercare needs—so you’re never on your own.6
