FAQ

Yes. Our fixtures are designed to work with standard U.S. residential wiring (110–120V). For installation, we recommend working with a licensed electrician when needed.

Bulb inclusion varies by model. Please check the product page for “Bulb Included” and the required bulb base/type.

Use room dimensions, ceiling height, and the table/island size as your guide. If you’re unsure, email us with your room measurements and we’ll help recommend the best scale.

In most cases, yes. Many fixtures support adjustable drop via rods or chain. The adjustment range is listed in the product details, and select models may support custom drop lengths.

Some designs are sloped-ceiling compatible. If you don’t see it confirmed on the product page, send us the product link and your ceiling type—we’ll verify for you.

We use real, specified materials such as metal finishes, glass, and stone (where noted). Each product page lists materials clearly so you know exactly what you’re purchasing.

Once your order ships, we’ll send tracking details by email. Preparation and transit times vary by product and destination, and we’ll keep you updated if anything changes.

Contact us within 48 hours of delivery with photos of the box, packaging, and item. We’ll assist with replacement parts or the next best solution as quickly as possible.

Return eligibility depends on the item condition and product type. Please review our Return Policy before ordering, and reach out if you have any questions.

Email us at support@arialamps.com. We’re happy to help with sizing, finishes, order updates, and installation questions.